Shipping policy
Introduction
This Shipping Policy outlines the terms and conditions for the delivery of goods purchased from Reship.Shop. By making a purchase on our site, you agree to these terms.
Delivery Services
We use the following delivery services to ensure your goods are delivered promptly and securely:
- Royal Mail
- DHL
- UPS
- Amazon Fulfillment Services
- Fedex
- Post NL
Estimated Delivery Time
The estimated date and time window for delivery of the goods will be provided in the Confirmation Email sent to you after your order is processed.
Delivery Process
- Order Confirmation: Once you place an order and it is confirmed, you will receive an email acknowledging your order.
- Processing: We will process your order and prepare it for shipment.
- Shipment: Your order will be dispatched using one of our trusted delivery services.
Delays and Changes
If something happens that is outside of our control and affects the estimated delivery date, we will inform you of a revised estimated date of delivery.
Delivery Address
Delivery will take place at the address you provided during the checkout process. It is your responsibility to ensure the delivery address is accurate.
Identification and Security
To ensure secure delivery, we may require proof of identification (such as a passport or photocard driving licence) upon delivery. If we are unable to properly identify you, we may not be able to deliver the goods.
Delivery Attempts
If nobody is available to take delivery, the delivery service may leave a card with instructions on how to arrange redelivery or where to collect the goods.
Risk and Ownership
You are responsible for the goods once delivery has taken place. In other words, the risk in the goods passes to you when you take possession of the goods.
Split Deliveries
We may deliver your goods in instalments. You will be notified if your order will be split into multiple shipments.
Delivery Charges
Delivery charges will be provided before you place your order. These charges are based on the delivery service selected and the destination of the shipment.
International Shipping
We offer international shipping to various countries. Please note that international deliveries may be subject to additional customs duties and taxes, which are the responsibility of the recipient.
Failed Delivery
If we cannot deliver your goods within 30 days of your order due to reasons within our control, we will:
- Notify you of the delay.
- Cancel your order if requested.
- Provide a refund for the undelivered goods.
Contact Information
For any questions or concerns regarding shipping, please contact us at:
Email: contact@reship.shop.com
Changes to this Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will apply to orders placed after the changes are posted.
Thank you for shopping with Reship.Shop. We appreciate your business and strive to provide you with a seamless shopping and delivery experience.